Configuring Jira credentials

To define a Jira instance in {ProductShortName} and establish a connection to that instance, you must first create an {ProductShortName} credential to authenticate to the Jira instance’s API.

Two types of credentials are available:

To create an {ProductShortName} credential, follow the procedure below.

Procedure
  1. In Administration view, click Credentials.

    The Credentials page opens.

  2. Click Create new.

  3. Enter the following information:

    • Name

    • Description (optional)

  4. In the Type list, select Basic Auth (Jira) or Bearer Token (Jira):

    • If you selected Basic Auth (Jira), proceed as follows:

      1. In the Email field, enter your email.

      2. In the Token field, depending on the specific Jira configuration, enter either your token generated on the Jira site or your Jira login password.

        Note

        To obtain a Jira token, you need to log in to the Jira site.

      3. Click Save.

        The new credential appears on the Credentials page.

    • If you selected Bearer Token (Jira), proceed as follows:

      1. In the Token field, enter your token generated on the Jira site.

      2. Click Save.

        The new credential appears on the Credentials page.

You can edit a credential by clicking Edit.

To delete a credential, click Delete.

Note

You cannot delete a credential that has already been assigned to a Jira connection instance.